Frequently Asked Questions

pluzzy is Online pluzzy Foods & Pickles, serving customers with mouth watering pickles since 5 years. All our Vegetarian, Pickles are 100% homemade with best quality ingredients. We also sell seasoned exotic fruits & flowers online

pluzzy is Online store of Indian Foods products like Pickles, Sweets, Sancks, Masalas, Chutney Powders, Coldpressed Oil and Organics serving customers with mouth watering pickles since 5 years. All our Vegetarian, Pickles are 100% homemade with best quality ingredients. We also sell seasoned exotic fruits & flowers online

Our Vegetarian pickles are made in season, when the main ingredients are available for instance, Mangoes used for pickles are available only in the summer, so our Mango pickles are made in summer. As we use the fresh & best quality mangoes, ingredients and oil, our pickles have much longer shelf life compared to others. Normally we say shelf life is one year. But we in our own home use it more than 2 years for some. we do not use any kind of chemical while making pickles.

Our Team process ensures that you get quality food items.

All our pickles are double packed, meaning we pack it with high density, non-breakable bags first and then we do it again, So, it makes sure it’s strong enough not to break. Most of our customers buy our pickles to take them abroad, So, our packing makes sure that its doesn’t break during the transit in flights or baggage handling system. We take utmost care while undertaking packaging of our products so that your food items are delivered to you in the best condition.

Customer has to bear the customs duty. Some countries doesn’t have customs duty and few countries have it and Depending on country to country customs duty might vary.

Customer is god, that is the founding principal of pluzzy. We will be happy to hear from god aren’t any one?. customer feedback is the backbone of our success. Feel free to connect with us any time on contact@pluzzy.in or contact number 7849949889

If you would like to order larger quantities of any product, please contact us on +917849949889 and we will service the same at the best possible bulk quantity prices.

Yes, we do service orders on Cash on Delivery

Please Contact us at +917849949889 or send us an email on contact@pluzzy.in containing your order number, name of product and the defect noticed by you. We will take care of your damaged product.

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return. Wherever possible Dhelivery Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Delivery, you can return the item through a third-party courier service. Return fees are borne by the Seller. You have to return the order before the 7th day. As it is a perishable product we cannot accept returns after 7 th day.

Delivery charges may be extra depending on the product to product. Please check individual product for the same. In most of the cases, the delivery charge is ₹50 . For orders over ₹399 delivery charge is w+aived off.

After you have made the payment on pluzzy for the food item of your choice, We will send you an email from pluzzy containing the details of your order and an order number. We will send you the tracking details, once order is dispatched and can be used to track the status of your order at any stage.

All credit card and debit card payments on pluzzy are processed through secure and trusted payment gateways managed by leading banks.

Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

We accept payments made by credit/debit cards issued in India and 21 other countries.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

Internationally issued credit/debit cards are also accepted.

Your online transaction on Sitara is secure with the highest levels of transaction security currently available on the Internet. Sitara uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

UPI

use any mode like phonpe , g pay , paytm and etc…